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CONTRACTOR OPERATIONS SYSTEM / 01

Digital tools for the businessbehind the contractor.

Craft & Command gives small contractors practical systems for leads, proposals, change orders, follow-up, job money, customer communication, and mobile-friendly business organization.

Start with the $39 Command Center or choose the exact tool closest to your money leak.

10working tabs
200records per tracker
1business license
Contractor Command Center Quick Start Guide cover
The formula-driven command dashboard
LAUNCH$39

THE CUSTOMER TRUTH

They are not buying a spreadsheet.

They are buying fewer dropped balls, clearer money, professional follow-through, and proof that the company is becoming real.

“Everything is in my phone somewhere.”“I stay busy, but I cannot tell you what I made.”

INSIDE THE SYSTEM

One source of truth for the business behind the work.

No construction cliches. No complicated software. No hidden logic. Just plain-language workflows and visible formulas an owner can use.

See the whole business

Know what needs attention before money slips away.

Active leads, open proposals, approved job value, unpaid balances, follow-ups due, payments, expenses, and estimated gross profit - all in one view.

Contractor Command Center dashboard preview

WHAT YOU RECEIVE

A complete first operating system.

The $39 bundle is intentionally useful before any upgrade or service is purchased.

01

Command dashboard

Lead, proposal, job, payment, expense, profit, and follow-up visibility.

02

Six working trackers

Leads, proposals, jobs, money, expenses, and follow-up in one editable workbook.

03

Contractor pipeline

New Lead through Proposal Approved, with no vague or inflated stages.

04

Money guardrails

Automatic balances, gross profit, margin, overdue status, and low-margin warnings.

05

Follow-up scripts

Nine practical messages for calls, texts, email, approvals, and reviews.

06

Nine-page quick start

Setup, routines, mobile use, license terms, and sheet-by-sheet instructions.

CONTRACTOR TOOL SHOP

Choose the fix closest to the money leak.

These are practical digital products for small contractors who need stronger paperwork, cleaner follow-up, better job tracking, and less business chaos from a phone.

SCRIPT VAULT

Contractor Follow-Up Vault

$19$29 regular

Turn missed calls, old estimates, and silent leads into booked appointments and approved jobs.

New lead responses, missed call follow-ups, estimate reminders, proposal follow-ups, reactivation scripts, overdue payment reminders, review requests, and a weekly follow-up checklist.

PROPOSAL SUPPORT

The Bid Vault

$49$79 regular

Create cleaner contractor estimates and proposals without starting from scratch every time.

Proposal structure, scope wording guide, exclusions library, deposit schedules, estimate appointment checklist, bid review checklist, and acceptance language.

MONEY TRACKER

Money & Margin Command Center

$49$79 regular

Track job money, deposits, balances, costs, and profit before the job eats your cash.

Job cost tracker, profit margin calculator, deposit tracker, balance tracker, material and labor log, low-profit warning checklist, and weekly money review.

CUSTOMER CARE

Customer Experience Kit

$29$49 regular

Make customers feel informed, prepared, and confident from booking to final payment.

Welcome message, project prep checklist, schedule confirmation, delay messages, completion sign-off, final payment request, review script, and referral script.

DONE WITH YOU

Craft & Command CRM Setup

$197+$497 full setup

Get your contractor leads, estimates, proposals, follow-ups, and won jobs organized in one mobile-friendly system.

Lead pipeline setup, follow-up stages, proposal tracking, simple customer/job organization, change order process, revenue structure, and walkthrough support.

BEST VALUE

Contractor Business Protection Bundle

Core documents, scripts, trackers, and systems that help contractors protect profit, follow up faster, and look more professional.

$97 $147 regular

PRODUCT DETAILS

Everything customers need to know before they buy.

Clear product contents, clear scope, and no inflated promise. The customer chooses the exact business leak they need to fix first.

01 / Change order protection

Change Order Protection Kit

$29 launch / $49 regular

Protect your profit when customers ask for extra work after the original quote.

For contractors who deal with customer-requested extras, hidden site conditions, changed materials, schedule changes, or anything outside the original scope.

Your download includes

  • Change Order Request Form
  • Extra Work Authorization Form
  • Customer Approval Form
  • Change Order Tracking Sheet
  • Revised Payment Schedule
  • Text message script
  • Email script
  • Quick-start instructions

Clear scope

This is not legal advice, attorney-drafted contract language, state-specific review, payment collection, or a guarantee that a customer will approve added work.

02 / Script vault

Contractor Follow-Up Vault

$19 launch / $29 regular

Turn missed calls, old estimates, and silent leads into booked appointments and approved jobs.

For contractors who quote once and forget to follow up, lose warm leads in texts, or need better customer communication without hiring a full-time admin.

Your download includes

  • New lead reply script
  • Missed call reply script
  • Estimate scheduling script
  • Estimate reminder script
  • Proposal sent script
  • First and second proposal follow-up
  • Past customer reactivation script
  • Overdue balance reminder
  • Review and referral request scripts
  • Weekly follow-up routine

Clear scope

This is not phone answering, inbox management, paid advertising, custom CRM setup, or a sales guarantee.

03 / Proposal support

The Bid Vault

$49 launch / $79 regular

Create cleaner contractor estimates and proposals without starting from scratch every time.

For contractors who know the work but need customer-ready estimates, scope language, exclusions, payment terms, and approval wording that looks more professional.

Your download includes

  • Proposal structure
  • Scope wording guide
  • Exclusions library
  • Deposit/payment schedule examples
  • Estimate appointment checklist
  • Bid review checklist
  • Acceptance language
  • Proposal follow-up scripts

Clear scope

This is not engineering, legal review, exact takeoff calculation, bid bond support, or a guaranteed project award.

04 / Best value

Contractor Business Protection Bundle

$97 launch / $147 regular

Core documents, scripts, trackers, and systems that help contractors protect profit, follow up faster, and look more professional.

For contractors who want the full starter shelf: change orders, follow-up, proposals, job money, customer communication, and cleaner weekly organization.

Your download includes

  • Change Order Protection Kit
  • Contractor Follow-Up Vault
  • The Bid Vault
  • Money & Margin Command Center
  • Customer Experience Kit
  • Jobsite Daily Log System
  • Suggested weekly owner routine
  • One-business license summary

Clear scope

This is not done-for-you setup, full custom software, bookkeeping, legal contracts, paid ads, or guaranteed leads.

THE OWNER ROUTINE

Keep the week moving without another app to babysit.

Contractor Command Center gives every lead, proposal, job, dollar, and follow-up a clear place to live—so the owner always knows the next move.

01

Capture the lead

Record the customer, the job, and the exact date someone needs to follow up.

02

Move the proposal

See what was scheduled, sent, approved, lost, or left waiting for a decision.

03

Watch the money

Track payments, expenses, outstanding balances, and estimated gross profit.

04

Run the routine

Use one short weekly rhythm to keep the company current and the next action clear.

WHY THIS IS DIFFERENT

Built around contractor decisions - not generic business theory.

Craft & Command sits between a cheap template shop and expensive construction software: practical enough to use today, structured enough to protect tomorrow's money.

Generic templateCraft & Command
Adapt it yourselfContractor workflow included
Pretty blank pagesFormulas, stages, and guardrails
Download and figure it outNine-page quick-start guide
One isolated fileLeads through profit in one system

FOUNDING CUSTOMER PRICE

Contractor Command Center

Digital bundle by Craft & Command

$39$79
planned retail

One-time payment. One-business license. No subscription.

YOUR DOWNLOAD INCLUDES

  • Editable Contractor Command Center workbook
  • Formula-driven command dashboard
  • Lead, proposal, job, money, expense, and follow-up trackers
  • Nine ready-to-use follow-up scripts
  • Nine-page Quick Start Guide
  • Product shop available at craftandcommandhq.com
  • Weekly owner routine and one-business license
OPTIONAL SERVICE

Command Setup

We personalize the system, import agreed records, and train the owner.

$149 beta / $249 standardRequest this service
QUICK-CASH SERVICE

Proposal Polish

We turn supplied scope and pricing into a professional customer-ready proposal.

$35 launch / $50 standardRequest this service
CLEANUP SERVICE

Back Office Reset

We organize open leads, follow-ups, customer records, and balances.

Starting at $75Request this service

CRAFT & COMMAND SERVICES

Need help beyond the download? Start a service intake.

Use the service intake for CRM setup, product help, setup requests, customer organization, and hands-on support after you choose the tool closest to your business leak.

Start service intake

QUESTIONS BEFORE YOU BUY

Clear scope. No surprises.

Is this custom software?

No. It is an editable spreadsheet-based starter system designed to work without a monthly subscription. Custom software or integrations are separate.

Can I use it on my phone?

Yes. The workbook is mobile-friendly and works best in Microsoft Excel. It can be uploaded to Google Sheets, but the converted formatting should be reviewed.

Does the product send messages or collect payments automatically?

No. It tracks the work and provides scripts. Messaging, payment, email, and calendar automations require a separate setup or integration.

Can I share it with another contractor?

The license covers one business and the people working inside that business. Reselling, redistributing, or using one purchase for multiple unrelated businesses is not allowed.

What happens when I request a service?

You will complete a short service intake. Craft & Command will review the request, confirm the scope and price, and contact you before any paid work begins.